Iskan Online:FAQs

FAQs


1.How can I Register at Iskan Online ?
For retail you must have Visa electron card or MasterCard (Debit)
2.If I register before on Iskan online can I remove my register and re-register again?
No, you cannot remove your subscribe
3.I forget my password how can reset new one?
For retail you can request new password through our service after insert your Visa electron card or MasterCard (Debit)
4.I block my password how can unblock it?
You must contact with Call Center Unit at Tel. number 96265200400
5.What main services available?
  • ACH / RTGS between bank inside Jordan
  • eFAWATERcom
  • 6.How long time can extract report from IOL ?
    At Last one year
    7.What require from me to login at this service?
    For Retail insert first 8 digits from account on “User ID” field, and must keep your password was insert when register or request new password by .
    8.If I Corporate customer , how can register?
    Must back to your branch to create new subscribe.
    9.If I live outside Jordan, can I benefit from bank service?
    Yes , you can because this service help you at 7 days for 24 hour from anywhere on world
    10.If I need help for using service , who can help me?
    You can contact with Call Center Unit at Tel. number 96265200400